Any third party, including through any application or content that may link to or be
accessible from or on the Service, including, without limitation, payment processor or the
individual service providers who collect information directly from you through your
communications through our Service’s functionality. You may at your own discretion get
the information about the rules of collection and use of your personal information by the
third parties.
1.
A customer buying services or a service provider providing services through the chat or
other messenger functionality on Services.
2.
WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATING TO THE DISCLOSURE OF
INFORMATION PROVIDED TO AND/OR USED BY ANY SUCH CUSTOMER AND/OR SERVICE
PROVIDER USING THE FUNCTIONALITY OF SERVICES.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to use our Services. By accessing or using Services, you agree to this privacy
policy and our Service’s terms of use. This policy may change from time to time (see Changes
to Our Privacy Policy). Your continued use of our Services or websites or mobile applications
after we make changes is deemed to be acceptance of those changes, so please check the
policy periodically for updates.
Children Under the Age of 16
Our Service is not intended for children under 16 years of age. No one under age 16 may
provide any information to or on the Services. We do not knowingly collect personal
information from children under 16. If you are under 16, do not use or provide any information
on our Services or on or through any of its features/register on the Services, make any
purchases through the Services, use any of the interactive or public comment features of our
Services or provide any information about yourself to us, including your name, address,
telephone number, email address, or any screen name or user name you may use. If we learn
we have collected or received personal information from a child under 16 without verication of
parental consent, we will delete that information. If you believe we might have any information
from or about a child under 16, please us at privacy@humans.net.
Types of information
We collect several types of your personal information:
General information about users (surname, rst name and patronymic, details of the
identity document (by the type of Service), date of birth, place of residence, telephone
numbers, photographs and other personal information about the user provided by him/her
when using the Services);
1.
Information about the user's devices on which he/she uses our Services, including but not
limited to IP addresses, geolocation data, information about the device (manufacturer,
operating system, IMEI, the SIM card identication number), information about the
applications and Web browsers used by the user, information about the telecom provider
enabling access to the Services;
2.
Anonymous information about the user’s activity using the Services, in particular, the type
of activity, its date and time, paid or unpaid basis of the activity, service provider, url of the
page from which the user logged into the Service and/or to which the user switched from
the Service, duration of the session using the Service, session beginning and ending dates,
the user's search queries and interests on the Service;
3.
Information about the user's contacts on the Service, received, for instance, from the user's
phone book, including the telephone numbers and other contact information, the contact's
activity with the user, types of contacts with the user;
4.
Information about the user’s payment transactions on the Service (bank card data,
transactional information, date, time and place of transaction, type of the paid service,
name of the service provider);
5.
Information posted by the user on the Service viewable by other users (posts and content or
comments to other posts), exchanged between the user and other users of the Services or
third parties through the Service;
6.
Other data available to us due to using of the available functionality on the Services by the
user.
7.
We collect this information:
Directly from you when you provide it to us.1.
Automatically as you navigate through the Service. Information collected automatically
may include usage details, IP addresses, and information collected through cookies, web
beacons, and other tracking technologies.
2.
From third parties, for example, our business partners, if such information is
provided to us.
1. Information You Provide to Us:
Information that you provide by lling in forms on our Services or websites or mobile
applications or by sending it to our call-center. This includes information provided at the
time of registering to use our Services, accepting the terms of use of the appropriate
Service in order to the services provided by Humans through use of the Service, posting
material, using our chat, MApp or other messenger functionality or requesting further
services, creating an order or creating a prole.
•
If you are a Provider, we may ask for certain verication information including your name,
birthdate, address, email, phone, social security number, bank account information, and
other information in order to verify your identify.
•
We may also ask you for information when you enter a contest or promotion sponsored by
us, and when you report a problem with our Service.
•
Records and copies of your correspondence (including email addresses), if you contact us.•
Your responses to surveys that we might ask you to complete for research or marketing
purposes.
•
Details of transactions you carry out through our Services and of the fulllment of your
orders. You may be required to provide nancial information before placing an order
through our Services.
•
Your search queries on the Service.•
You also may provide information to be published or displayed (hereinafter, “posted”) on
public areas of the Services, or transmitted to other users of the Services or third parties
(collectively, “User Contributions”). Your User Contributions are posted on and transmitted
to others at your own risk. Although we may limit access to certain pages, please be aware
that no security measures are perfect or impenetrable. Additionally, we cannot control the
actions of other users of the Services with whom you may choose to share your User
Contributions. Therefore, we cannot and do not guarantee that your User Contributions will
not be viewed by unauthorized persons.
•
2. Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Services, we use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and
pat- terns, including:
Details of your visits to our Service, including trac data, location data, logs, and other
communication data and the resources that you access and use on the Services.
1.
Information about your computer and internet connection, including your IP address,
operating system, and browser type.
2.
Information about your smartphone, including IMEI, operating system, etc.3.
4. Information and trac transmitted using our Services.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small le placed on the hard drive of your
computer or smartphone. You may refuse to accept browser cookies by activating the
appropriate setting on your browser. However, if you select this setting you may be unable
to access certain parts of our Service. Unless you have adjusted your browser setting so
that it will refuse cookies, our system will issue cookies when you direct your browser to our
Services;
•
Flash Cookies. Certain features of our Services may use local stored objects (or Flash
cookies) to collect and store information about your preferences and navigation to, from,
and on our Services. Flash cookies are not managed by the same browser settings as are
used for browser cookies. For information about managing your privacy and security
settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
•
Web Beacons. Pages of our the Services and our e-mails may contain small electronic les
known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that
permit us, for example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the popularity of certain
website content and verifying system and server integrity).
•
The information we collect automatically is statistical data and does not include personal
information, but we may maintain it or associate it with personal information we collect in
other ways or receive from third parties. It helps us to improve our Services and to deliver a
better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Service according
to your individual interests.
•
Speed up your searches.•
• Recognize you when you return to our Services.
3. Information we collect from third parties
We collect and use your personal information that you provided when using products and
services of third parties through our Services or for the purposes of using the same. We receive
only the personal information that we need to enable use of the products and services of such
third parties on our Services.
Condentiality
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal
information:
To present our Services and its contents to you.•
To provide you with information, products, or services that you request from us, and to
assist buyers and sellers of services in such transactions through the functionality of our
Services.
•
To fulll any other purpose for which you provide it.•
To verify the identity of Users and Providers.•
To provide you with notices about your account with Humans, whether by email, through
the Services, or by text message.
•
To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
•
To notify you about our Services, changes to our Services or any products or services we
oer or provide though it.
•
To allow you to participate in interactive features on our Services.•
To improve the quality of Services, customer service quality, for analytical, research and
advertising purposes.
•
In any other way we may describe when you provide the information.•
• For any other purpose with your consent.
By providing us with any of your personal information, you hereby agree that we may contact
you by, in addition to other contact methods through the Service, any of the following means
provided by you: postal address, e-mail address and/or telephone number (whether through a
telephone call or a text).
Promotional Oers from us
If you do not wish to have your email address or other contact information used by Humans to
promote our own or our service providers’ services, you can opt-out by clicking the “Opt Out”
link when presented to you or at any other time by logging into the Service and adjusting your
user preferences in your account prole by checking or unchecking the relevant boxes
If we have sent you a promotional email, you may send us a return email asking to be omitted
from future email distributions. This opt out does not apply to information provided to the
Humans as a result of a purchase or sale of a service, product service experience or other
transactions or to information that we are required to store in accordance with applicable law.
Third-Party Use of Cookies and Other Tracking Technologies.
We may share, or we may permit third party online advertising networks, social media
companies and other third party services, to collect information about your use of our Services
over time so that they may play or display ads that may be relevant to your interests on our
Services as well as on other websites or apps or on other devices you may use. Typically,
though not always, the information we share is provided through cookies or similar tracking
technologies, which recognize the device you are using and collect information, click stream
information, browser type, time and date you visited the site or mobile application, and other
information. This information is used to display targeted ads on or through our Service or on
other websites or apps. We or the online advertising networks use this information to make the
advertisements you see online more relevant to your interests.
Some content or applications, including the payment technology, on the Service are served by
third-parties, including servers, content providers, and application providers. These third parties
may use cookies alone or in conjunction with web beacons or other tracking technologies to
collect information about you when you use our Services. The information they collect may be
associated with your personal information or they may collect information, including personal
information, about your online activities over time and across dierent websites and other
online services. We do not control these third parties’ tracking technologies or how they may be
used.
Opting out of Collection of your Information for Tracking
Please refer to your mobile device or browser’s technical information for instructions on how to
delete and disable cookies, and other tracking/recording tools. Depending on your type of
device, it may not be possible to delete or disable tracking mechanisms on your mobile device.
Note that disabling cookies and/or other tracking tools prevents Humans or its analytics
providers from tracking your browser’s activities in relation to your use of the Services. However,
doing so may disable many of the features available through the Service. If you have any
questions about opting out of the collection of cookies and other tracking/recording tools, you
can contact us directly at privacy@humans.net. Although we do our best to honor the privacy
preferences of our Users, we are not able to respond to Do Not Track signals from your browser
or device at this time.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not
identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this
privacy policy:
The public and other members of the Services. Your User Contributions, and any other
content you post to public areas of the Services, will be viewable by others on the Services
and the public. Please do not provide personal information you would not want to be
public. Additionally, if you post user content on our blog or comment on our social media
sites, your information, such as your rst name, last initial, state of residence, and your
comments, may be displayed on our Services or on our social media pages;
•
Other users of the Services. We share your information with third parties with whom you
communicate or interaction with on the Services, for example, with a Provider. You control
who you want to communicate with and what information you share;
•
Third parties at your request. For example, you may have the option to share content or
your activities on the Service with your friends through email, text or on various social
media sites;
•
With third parties who may have products or services we think you may enjoy (at our
discretion);
•
To contractors, service providers, and other third parties we use to support our business;•
To third parties in connection with a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal
information held by us about our Service users is among the assets transferred;
•
To fulll the purpose for which you provide it;•
For any other purpose disclosed by us when you provide the information; and•
• With your consent.
If you want to forbid us to provide your personal information to third parties, please contact us
at privacy@humans.net. Please note that if your personal information cannot be provided to
third parties you will not be able to use the third parties' services through our Service.
Even if you refuse to provide your personal information to third parties as described in this
section of the Policy, We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
•
To enforce or apply our terms of use of the appropriate Service and other agreements
and/or policies referenced therein.
•
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety
of Humans, our customers, our service providers or others. This includes exchanging
information with other companies and organizations for the purposes of fraud protection
and credit risk reduction.
•
We are an international company having aliates in several countries. In order to ensure
proper performance of the Services we may transfer your personal information among our
aliates, including for provision of information and technical support to users, for
maintenance of the Services' information systems and for fulllment of the contract between
us.
We guarantee that appropriate technical, administrative and organizational measures to
protect your information shall be adopted by all companies of our group when transferring
information among the aliates.
Principles of use of your information
Humans collects and uses information and data about you only to the extent necessary and
sucient for you to use the Services of Humans and to ensure proper performance and
development of the Services
You may, at your own discretion, manage your personal information provided to us on the
Services by the means specied in this Policy. Humans guarantees observance of your rights
for access to your personal information, the purposes for which it is used, and your rights to
update, change or delete your personal information. If you have any questions about
collection and use of your personal information, please contact us at privacy@humans.net.
We will delete your personal information upon your request or in case you stop using the
Services, within 30 days of reciving you request.
Application of GDPR
We provide our Services in the territory specied in the relevant Service’s terms of use. We
believe that our Services will be used mainly by the citizens of the countries where a particular
Service is available, so we ensure protection and security of the personal information in
accordance with the legal requirements of the country in question.
At the moment our Services are not provided in the territory of the European Union and are not
intended to draw attention and be distributed among the users in the territory of the European
Union. None of our Services is a controller for the purposes of GDPR. But technically our
Services may be accessible by users from the European Union and/or located in the European
Union, although provision of the Services to the full extent is not guaranteed.
We ensure the users' rights for management and protection of their personal information:
Rights for access to the information. We will submit to you, upon request, full details on
your personal information received by us, how we use it and what third parties we disclose
it to and why.
1.
Right to update the information. If you believe that the information received by us is not
correct or outdated, we, upon your request, will change the personal information as
necessary and/or delete the outdated or irrelevant data.
2.
Right to opt out of interest-based advertising. At your request we will not use your personal
information in order to oer you our Services or services of our partners we think you may
be interested in
3.
Right to be forgotten. Upon your request we will delete all personal information received by
us and will cease using it, except for the cases when we must use such information in order
to comply with mandatory requirements. We will also notify all our aliates and Services
to which your information has been provided in accordance with this Policy that they need
to delete your personal information and cease using it.
4.
Please note that after your personal information has been deleted and ceased to be used by
us or our aliates you cannot continue using any of our Services.
You may send us a request for management of your personal information at
privacy@humans.net at any time convenient for you.
Data protection measures
You can review and change your personal information by logging into the Services and visiting
your account prole page.
You may also send us an email at privacy@humans.net to request access to, correct or delete
any personal information that you have provided to us. We cannot delete your personal
information except by also deleting your user account. We may not accommodate a request to
change information if we believe the change would violate any law or legal requirement or
cause the information to be incorrect.
If you delete your User Contributions from the Services, copies of your User Contributions may
remain viewable in cached and archived pages, or might have been copied or stored by other
Service users. Proper access and use of information provided on the Services, including User
Contributions, is governed by terms of use of the appropriate Services.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We
have created mechanisms to provide you with the following control over your information:
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to
alert you when cookies are being sent. To learn how you can manage your Flash cookie set-
tings, visit the Flash player settings page on Adobe’s website.
•
If you disable or refuse cookies, please note that some parts of this site may then be
inaccessible or not function properly. You may also be able to limit interest-based advertising
through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of
interest based ads” (Android). To learn more about interest-based advertising and how you may
be able to opt-out of some of this advertising, you may wish to visit the Network Advertising
Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the DAA’s
resources at http://www.aboutads.info/choices. Some of these opt-outs may not be eective
unless your browser is set to accept cookies. Furthermore, if you use a dierent device, change
browsers or delete the opt- out cookie, you may need to perform the opt-out task again. You may
also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks
by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices
app.
How Humans protects your personal information
We use a variety of administrative, technical, and physical security measures designed to
protect your personal data against accidental, unlawful, or unauthorized destruction, loss,
alteration, access, disclosure, or use while it is under our control.
Data Security, Storage and Transfer
We have implemented measures designed to secure your personal information from accidental
loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the trans-
mission of information via the internet is not completely secure. Although we do our best to
protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Service. Any transmission of personal information is at your own
risk. We are not responsible for circumvention of any privacy settings or security measures
contained on the Services
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Services, you are
responsible for keeping this password condential. We ask you not to share your password
with anyone. We urge you to be careful about giving out information in public areas of the
Service like message boards. The information you share in public areas may be viewed by any
user of the Services.
Links to Other Websites and Services
The Service may contain links to and from third party websites of our business partners,
advertisers, and social media sites and our users may post links to third party websites. If you
follow a link to any of these websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability for their policies. We strongly
recommend that you read their privacy policies and terms and conditions of use to understand
how they collect, use, and share information. We are not responsible for the privacy practices or
the content on the websites of third party sites.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice
that the privacy policy has been updated on the Service and Website homepage. If we make
material changes to how we treat our users’ personal information, we will notify you by email to
the primary email address specied in your account or through a notice on the Service and
Website home page. The date the privacy policy was last revised is identied at the top of the
page. You are responsible for ensuring we have an up-to-date active and deliverable email
address for you, and for periodically visiting our Service and this privacy policy to check for any
changes.
Contact Information
To ask questions or comment about this privacy policies and our privacy practices, contact us
at: privacy@humans.net.
Humans Privacy Policy
Last modied: April 28, 2020
General terms
This Humans Privacy Policy (hereinafter referred to as the Policy) denes the types of the
personal information and the methods of collection and treatment of the same when you use
the products and services provided by our Humans Group (hereinafter jointly and individually
referred to as Humans), our websites and mobile applications (hereinafter referred to as the
Services).
This Policy shall apply to your personal information if you get registered and authorized or
lled out forms on our websites and mobile applications, or submit your data to our call-
center, or use our Service or Services (this term shall hereinafter be used in the plural
irrespective of the number of the Services used) linking to this Policy.
You are a Customer if you have accepted the oer for any Humans Service's terms of use. You
are a User if you have not accepted the Service’s terms of use. For the purposes of this Policy,
except as otherwise provided herein, the Customers and the Users shall be jointly referred to as
the Users.
Our Services shall be provided in the territory specied in the relevant Service’s terms of use.
We carry out our activities, including collection and use of the users’ personal information, in
accordance with the legal requirements of the country where the Service is provided. Laws and
standards concerning collection and use of personal information in various countries may
dier and be not in compliance with the requirements to the personal information applicable in
your country of nationality or residence. By using our Services you agree that your personal
information will be treated following the requirements of the country where the Service is
provided in accordance with the Service’s terms of use accepted by you before provision of
such Services.
This Policy shall apply to:
Your personal information collected from you directly for use of the relevant Service or during
the informational management by telephone conversations, electronic messages,
communications through our Service or other electronic messages exchanged between us. This
Policy shall also apply to the information collected automatically when you use the Service,
our website or mobile applications.
You may be informed about the content of your personal information treated by us by
contacting privacy@humans.net. We’ll provide this information within 30 days of
receiving your request.
It does not apply to information collected by:
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