FAQ
Frequently asked questions
How to top up an account?
How to register in the mobile app?
What should I do if I forgot my password to the mobile app?
How to activate or change the service plan?
How to add minutes, GBs, or unlimited everything to my service package?
How to choose a payment method for a custom phone number?
What should I do if I forgot the bank card's PIN code and it got blocked?
What's a cashback?
How can I check my HUMANS phone number?
What USSD commands are available?
How much do incoming and outgoing calls and SMS to Short numbers cost?