Frequently asked questions


Frequently asked questions

    How to top up an account?

    How to activate or change the service package?

    How to activate a plastic or virtual bank card?

    How to register in the mobile app?

    What should I do if I forget my password to the mobile app?

    How to add minutes or GBs to my service package?

    How to choose the payment method for a custom phone number?

    What should I do if I forget the bank card's PIN code and it got blocked?

    How can I use cashback?

    How can I check my Humans phone number?