Frequently asked questions
How to top up an account?
How to activate or change the service package?
How to activate a plastic or virtual bank card?
How to register in the mobile app?
What should I do if I forget my password to the mobile app?
How to add minutes or GBs to my service package?
How to choose the payment method for a custom phone number?
What should I do if I forget the bank card's PIN code and it got blocked?
How can I use cashback?
How can I check my Humans phone number?